EPOS Must-Haves for Equestrian Retailers

Equestrian retailers have unique needs when it comes to Electronic Point of Sale (EPOS) systems, due to the specific nature of their inventory and customer base. Here are the key features and functionalities our customers find most important.

Inventory management
  • Detailed Product Tracking.
  • See stock levels in store and online in real time.
  • Easily see items ready for reordering, avoiding running out of popular items.
  • Batch /serial number tracking for VMR items such as wormers.
Customer Relationship Management
  • Loyalty schemes: a powerful way to reward returning customers. Ability to set your own point value.
  • Customer tracking: See sales histories, preferences and frequencies.
  • Targeted marketing: Use reports to create promotions pertinent to current trends.
Sales and Transaction Features
  • Split transactions: Easily handle deposits, partial payments and manage accounts.
  • Easily administer sales of second hand goods such as saddles and bridles.
  • Repair module for cleaning/repair services means easy booking in, status tracking and applying due date. Direct updates sent from software to customer.
Employee Management
  • User permissions: Role-based access control to restrict sensitive information and functions to authorised personnel.
  • Easily track sales by staff member.
  • Integrated card payments: saves time at the till and eradicates keying- in mistakes.
  • E-commerce; manage in store & online inventory, click & collect, delivery options gift & loyalty cards.
  • Accounting apps: make short work of financial admin by linking directly to Sage, Xero or QuickBooks.
Reporting & Analytics

  • Sales: Detailed reports on sales, profits and margins
  • Inventory: Insights into stock turnover, aging stock, valuation and seasonal fluctuations for optimum stock management.
  • Customer Insights: Data on customer buying patterns and behaviour.
Training and Support

  • Intuitive interface: User friendly interface for ease of staff training.
  • Full training given at installation.
  • UK based support team available by phone or email 7 days a week.
  • Help files and aide memoirs for you and your staff.
Scalability and Customisation
  • Customisable Workflows: Ability to tailor reports to meet the specific needs of your business.
  • Scalable Solutions: Capability of the system to grow with your business.

By addressing these needs, our EPOS systems can significantly enhance the efficiency, customer experience, and overall performance of equestrian retail businesses.

Please use the contact form or details on this page for more info. We offer free, no-obligation online software demos.

Posted: 01-07-2024


E121 E Mill
Dean Clough
West Yorkshire

If you have a support issue or sales query please telephone:

01422 349083


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